A one-year VA relationship for overland travelers
going from Colorado to Cape Town in a Land Rover proved to have challenges.
Traveling has become "connected virtually" with our [VA's] best friends:
the Internet, email, online banking and the addition of a satellite phone. Here
is the story from the traveler's point of view:
"Having the help of a virtual assistant while on
an extended traveling holiday was invaluable to us. Kathy Sparks, our VA, was
able to help us with a variety of details that would have been very difficult
from overseas, especially from locations with poor and spotty telephone service."
"We were able to forward our post mail to her
address, which meant that we knew we wouldn't miss anything important. Our home
was rented out while on travel, and Kathy dealt with the property management
company for us. She made sure our bills such as the mortgage, storage locker,
and credit cards were paid on time using an online banking service. She
researched and purchased airline tickets when we couldn't reach a travel agent.
She even registered our car and mailed us the stickers when our registration
expired!"
"We communicated with her primarily through the
Internet. Even in what seems to be the most under-developed countries, the
capital city will almost always have an Internet cafe. In our yearlong trip, we
never went more than two weeks without finding one. Sometimes the connection can
be frustratingly slow, but we were usually at least able to read our email."
"The most useful service she provided was the
maintenance of our online journal website. Our trip involved driving a car from
London to Cape Town through the entire African continent. Naturally, we
wanted a way to share our adventure with friends and family who were
understandably concerned for our safety (and for our sanity). Many fellow
travelers we met also had websites, but typically they maintained them through
an on-line website maintenance system. Maintaining a site this way can be time
consuming (internet cafes charge by the hour) and with a slow connection is
sometimes nearly impossible. In addition, some of the maintenance programs
require a specific version of the operating system or browser, which can be a
problem in some places. Our website was updated every 1-2 weeks, which was the
most frequent of anyone we traveled with."
"I created a Word document containing the text of
our journal entries and photos (scaled down for the web) and emailed that
document to Kathy, who would translate it into HTML and upload it to the site. I
was able to compose the updates offline on our laptop, and then transfer them
via floppy disk or USB flash disk to a PC at an Internet cafe. I could send two
week's worth of updates including photos in a half-hour or less depending on the
connection speed."
"Having a VA helped us tremendously. We were able
to travel with peace of mind knowing that all the little details of life were
being handled." - Witt Sparks,
PeakOneTech.com
From a VA point of view, it was just like working
with a client anywhere in the US with the exception of finding some
international resources for mailing FedEx packages for general delivery, getting
flight connections and second guessing where the travelers might be in the next
week or so. It was an extremely enjoyable journey for me just being involved in
the trip. You can see the web site at
www.africaoverland.info Great photos!